Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Kridha. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

By visiting our website and/or purchasing products from Kridha, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

We reserve the right to refuse service to anyone for any reason at any time.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

Kridha reserves the right to:

  • Modify product prices without prior notice.

  • Discontinue products at any time.

  • Limit the quantities of any products offered.

  • Correct pricing or description errors.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability.

  • Suspected fraudulent activity.

  • Incorrect pricing or product information.

  • Violation of these Terms of Service.

If your order is canceled after payment has been received, a full refund will be issued.

5. Shipping and Delivery

Shipping times provided on our website are estimates only.

Kridha is not responsible for delays caused by:

  • Courier services.

  • Weather conditions.

  • Customs procedures.

  • Natural disasters or unforeseen events.

For more details, please refer to our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the conditions outlined in that policy.

7. Intellectual Property

All content available on the Kridha website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Website content

is the exclusive property of Kridha and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or exploit any content without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload viruses, malware, or harmful code.

  • Interfere with the security or functionality of the website.

  • Provide false or misleading information.

Violation of these rules may result in termination of access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, Kridha shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website.

  • Purchase or use of our products.

  • Website interruptions or technical issues.

  • Delays in shipping or delivery.

Our total liability shall not exceed the amount paid by you for the purchased product.

10. Third-Party Services

Our website may contain links to third-party websites or services.

Kridha is not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon posting on the website.

Your continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in India.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Kridha Customer Support
Email: Kridhaeu18@gmail.com

We aim to respond to all inquiries within 24–48 business hours.